People Moves: DBS welcomes new Head of Indonesia franchise
Press Release - DBS announced today that it will be appointing Lim Chu Chong, currently Chief Operating Officer of Institutional Banking Group (IBG), as President Director of PT Bank DBS Indonesia (DBS Indonesia) in August, succeeding Paulus Sutisna, subject to regulatory approval. In this new role, Lim will be part of DBS' Group Management Committee.
Since being appointed President Director of DBS Indonesia in 2015, Sutisna has expanded the Indonesia franchise and transformed it into a leading digital banking player. In particular, he oversaw the successful integration of ANZ Indonesia's consumer and wealth business with DBS in 2018, and the launch of digibank Indonesia in 2017. In recent years, DBS Indonesia has won multiple awards and accolades, including being named No. 1 in Forbes' "World's Best Banks" ranking for Indonesia in 2021.
Lim, a career DBS banker, has over 25 years of experience in institutional, SME and consumer banking. He is no stranger to Indonesia, having previously been Commissioner of DBS Indonesia. In his current role as DBS IBG COO, he has led key business transformations. These include establishing a new Customer Experience Office to enhance customer engagement, as well as setting up an Employee Experience Office to improve employee experience and drive productivity. As a current Board member of DBS Foundation, he also promotes the development of entrepreneurship and social enterprises. Between 2016 and 2019, he wasHead of DBS IBG China. Prior to that, he was Regional Head of SME Banking.
Said DBS CEO Piyush Gupta, "Indonesia is a key market for DBS, and under Paulus' leadership, our business has not only grown but become more diversified, with good balance across the consumer/ wealth and institutional banking segments. In recent years, he has also brought our strong digital capabilities to bear in the market, enabling us to deliver seamless banking to clients. As a career DBS banker with deep business and market experience, I am confident that Chu Chong will build on our strengths in Indonesia and take the business to the next level."
Sutisna will be appointed as Non-Independent Commissioner of DBS Indonesia in due course.